Privacy Policy

We respect your privacy and are committed to protect the privacy and security of your personal data. Cipla Limited urges you to carefully read and review this Privacy Policy Statement before accessing or using this Cipla website (hereinafter referred to as “Website”). If you proceed to access or use this website, you are agreeing to abide by this Privacy Policy Statement, without any exceptions. You may not access or use this Website if you do not agree to this Privacy Policy Statement. Cipla Limited, its subsidiaries, its affiliates and its group companies (hereinafter referred to as “Cipla”) reserve the right to add, remove or modify this information at any time without any prior notification.

Collection of Personal Information

The Website is not designed to collect and/or receive any personal information of you by itself. Cipla is not able to identify you personally unless you access Website and/or provide any personal information.

Passive Collection of information: Cipla Websites may collect information about your visits to Cipla Web sites without you actively submitting such information. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. The Website may capture some of this information, such as the URL of the website you just visited, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, details of operating system, the browser version of your computer, etc.  Passive information collection technologies can make your use of the Website easier by allowing Cipla to provide better service, customise sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve the Website. Such information collected by these technologies cannot be used to identity you without additional identifiable information.

Intended Use of Personal Information

Cipla shall collect, store and use your information in compliance with all applicable laws.

Spamming

We do not support “spamming".

Non-Disclosure of Information

Personal information on the Website may be accessed by Cipla, by certain companies with which Cipla may conduct joint programs, and by individuals and entities with whom Cipla contracts to carry out business activities for Cipla.

Cipla does not sell or rent your personal Information with anyone else.

Cipla may share the personal information with third-party, if it is required for further processing or connection to its business. During this time the information shared will be in accordance with the confidentiality agreement with the third party and applicable law for the intended purpose for which the Information was originally collected and shall ensure all such third parties comply with Cipla’s Data Protection and Privacy Policy and Procedure.

We may release your personal information when we believe release is required to comply with applicable law. We may release personal information if, in our judgement after review, the release is compelled by law or regulation.

Protection of personal information

Cipla will maintain adequate technical and organisational security measures to protect Personal Information.

As a policy, Cipla secures each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet will not be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet.

Cipla is not obliged to store your Information for a period which is beyond the intended purpose for which such Information was collected or submitted or to stay in compliance to applicable laws and Cipla Policies and Procedures.

Links to other websites

This Privacy Policy applies only to Cipla's websites. Cipla may provide links to other websites, which we believe, may be of interest to you. Cipla is not responsible for the content on such website, your access to such website links, security of personal information that you provide or any information collected by that website. The risk of accessing such websites is solely yours.

Cookies

Cookies are alphanumeric identifiers with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Please note, a cookie in no way gives us access to your computer/device and cookies cannot access any other information on your computer/device.

Our Website uses these cookies to collect information and to improve our Service by making your interaction with us faster They may be used for the purposes of managing your preferences, maintaining and optimizing security, marketing, communication, analytics, and research.

We majorly use below types of cookies:

Essential Cookies or Strictly Necessary Cookies – These cookies are essential to the functioning of our Website and for you to move around the Website. Without these cookies, certain features cannot function. No information about your browsing habits is gathered by these cookies.

Functional Cookies – These cookies remember how you prefer to use our Website and improve the way our Website works. These remain on your computer/device for a pre-defined period of time.

Performance Cookies - Some cookies help us with the performance and design of our Website. For example, these cookies show us statistics, which are the most frequently visited pages on the Website, help us record any difficulties you have with the Website, and whether our publicity is effective or not.

Targeting or Tracking Cookies - On certain pages of our Website, we use cookies to help us understand your interests as you browse the Website, so we can tailor and deliver to you a more personalised service in the future. This assists us in delivering relevant, interest-based information to you.

At any time, you also have the option to change /control your cookies through your browser settings. However, if you do turn off cookies in your browser, you will not be able to fully experience some of the features in our website.

Use of our websites and mobile application by children

Cipla does not knowingly collect or use any personal information from children (we define "children" as those who are younger than 18 years of age) on this Website. We do not knowingly allow children to communicate with us or use any of our online services. If you are a parent or guardian and become aware that your child has provided us with information, please contact us and we will work with you to address this issue.

Right to your personal information on our Website

Right to access: You have the right to ask for a copy of your personal data and to verify how we are processing it.

Right to rectification: If you believe we have inaccurate or incomplete information about you, you have the right to ask us to correct or update it.

Right to be forgotten: In certain circumstances, you have the right to ask us to remove or erase your personal data from our records.

Right to object: You have the right to object to processing of your personal data. You also have the right not to be subjected to any automated decision making or profiling.

Right to restriction of processing: You have the right to ask us to restrict processing of your personal data in cases where the data is inaccurate, or the processing of the data is unlawful. This does not restrict Cipla from processing of your personal data for legal and regulatory requirements.

Right to withdraw consent: If we process your personal data based on your consent, you can withdraw your consent at any point of time.

Right to portability: You have the right to ask us to transfer your data to you, or any other third party.

In all communications to Cipla, please include the e–mail address used for registration (if applicable), the Website address and explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

Complaints and Grievances

Any complaints, abuse or concerns with regards to the processing of personal data provided by you or breach of these terms must be reported to globalprivacy@cipla.com.

Change in Policy

Cipla reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If Cipla changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph.

This Privacy Policy was last updated on 31st October 2020 and is effective as of that date.